For Poor Spellers
While most of the reviews we’ve looked at have shown business owners in a positive light, this one is entirely different. The customer appears to be entirely reasonable, given that their food is 90 minutes late, and they’ve received no communication from the restaurant about what’s happening. It’s not uncommon for restaurants to experience delays or issues with deliveries, but it’s essential to keep customers informed and up-to-date about the situation.
On the other hand, the business owner’s response is less than impressive. His repeated misspellings of the word “accident” are amusing, but the fact that he failed to notify the customer of the delay is a significant problem. While it’s understandable that he was dealing with an unexpected event, failing to communicate with customers can lead to frustration and dissatisfaction. It’s crucial for businesses to be transparent and honest with their customers, particularly in difficult situations. By doing so, businesses can maintain their reputation and foster a sense of trust and loyalty among their customer base.
