Badly Punctured
Some fake online reviews are so poorly constructed that it’s difficult to take them seriously. Consider a recent example where the reviewer claims that his reserved table was given away, even though there were plenty of other empty tables. Yet, despite this complaint, the reviewer begins by praising the service, which contradicts the notion that the experience was terrible. Furthermore, if there were so many empty tables, why was the reserved one necessary? If it was indeed given away, why didn’t the reviewer simply sit at one of the empty tables instead of leaving a negative review?
As if these inconsistencies weren’t enough, the restaurant owner responded and revealed that the reviewer’s entire account was false. Not only did the restaurant not serve the lobster the reviewer claimed to have eaten, but the details of the review simply did not match the restaurant’s layout or policies. Such egregious fabrications do nothing to help consumers make informed decisions and only serve to undermine the credibility of online reviews. Nevertheless, it’s reassuring to see that restaurant owners like this one are willing to defend their businesses against such baseless attacks.
